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RE: [sap-basis] Record locked in sm12 after HTML gui session closed
May 28, 2009, 10:54
Filed under: SAP Downloads, Uncategorized

Posted by amitasthana1967 (Project manager -Infrastructure)
on 08/03/2008 10:38:00 PM


This problem may be due to https or http protocol.

I have the same problem in my system.If users use the system using http there is no lock after users session aborted or timesout .

But if users use the system using https ,similar problem I have.

And the solution of my problem is that the backend system ECC6.0 is not set to https due to some system problems and supports only http .Once I set the Ecc6.0 to https.I am sure my problem will be solved .

I am not sure what is the problem you have in your system ?What is the environment?

Hope my analysis helps you in resolving your problem.

I kill my sessions using sm04 for hanging sessions.

Thanks and Best Regards
Amit Asthana
From: sap-basis@Groups.ITtoolbox.comTo: amit_asthana2001@hotmail.comDate: Thu, 31 Jul 2008 18:47:47 +0000Subject: [sap-basis] Record locked in sm12 after HTML gui session closed
We have deployed ECC 6.0 for our users to access via a browser (due to a large number of Mac users). Frequently, users quit their browser sessions due to a variety of reasons and subsequently, if they were updating a record (typically a requistion), can not go back in and update that record again – they get an error indicating that the record is locked by themselves. AL08 and SM04 still show the session that was their browser session that they closed without logging off. Right now, we logoff the user from sm04 and then they can go back in and resume working on the locked requisition. We do have a timeout specified of 2 hours but that is too long for a user to wait to go back in and work on something. The problem is I am spending too much time freeing up these locks and was wondering if there is a method I give give our support desk to use to remedy this problem without of course giving them the potential to cause worse problems in the system. Or, is there a way for a user to logon to the system and then also logoff ALL of their current sessions in the system?
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